In order to remain in compliance with the temporary restrictions issued through Virginia Governor Northam’s executive order, our physical doors will remain closed to the public through at least June 10, barring any significant developments.
There is no need to explain the hardships small businesses like ours are currently facing. Despite this, we are here to support you during this unsettling time. We are working diligently to continue to provide several creative training options for all students. We are confident that we have developed enough of a variety to choose from that our students and families will remain satisfied customers!
These training options, especially our live stream classes, are not only a training opportunity, but an opportunity to remain connected with our Tae Kwon Do community in an effort to decrease feelings of isolation.
How does this impact my membership?
To start, all missed time, so far two weeks, will be added to the end of current memberships.Once we have finished our “trial” period of live streaming classes (4/3/2020), we will then offer students two options. In both instances, regular monthly tuition payments will be processed for those on a monthly plan (next autopay is 4/5/20), but all students will have the option to either:1. Not engage in the live stream classes (but still use our other resources such as training videos and video submission for one-on-one feedback) and have ALL missed time added to the end of memberships so that time is not lost; or2. Engage in our live stream classes (as well as utilize our other video resources and video submission for one-one-one feedback) and have ONE WEEK for every four weeks our physical doors are closed added to the end of memberships.Additionally, students with active memberships will receive the following once we re-open:1. Each Kneehigh Ninja student will receive a credit voucher good for one complimentary “Ninja Night Out”2. Each Junior student will receive a credit voucher good for one complimentary “Junior Night Out”3. Each Teen student will receive a credit voucher good for one complimentary “Teen Night Out”4. Adult students will receive a 100% discount off of their next Belt Test/Graduation Fee (Under Belt Tests Only; 1st Browns and Black Belts will receive a free private lesson.)
Again, we greatly appreciate your continued support. Through the community you have helped us create, we will continue to face challenges and strive for success together.